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Tag Archives: Customer retention

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Customer Retention is King!

Customer retention hasn’t always been in the forefront of marketing efforts.  In fact, many business owners put it very low on their priority list.  Most focus on ‘driving sales’ – which makes sense, who doesn’t want new business?  However, there is actually evidence that existing customers are more valuable than  Read more »

Save Money! Retain Your Customers!

Save Money!  Retain Your Customers!

When it comes to a quality operation, customers should always come first.  Customer retention can make or break your business. Studies from the U.S. Small Business Administration and U.S. Chamber of Commerce have found that acquiring new customers can cost as much as five to seven times more than simply  Read more »