This past year has been a great year for local businesses that utilize Google My Business (GMB). Google has released a slew of updates to optimize your GMB listings. A notable update is the update to GMB Photos which gives a business more control over the photos uploaded to their Read more »
Get Back to Basics to Keep Customers Coming Back for More
Inspired by Tire Business’s blog, ‘Stores should focus on basics to keep customers returning’ A recent report by ServiceChannel.com Inc., a business software company, analyzes what causes customers to not return to a retail location. The online survey involved 1,521 respondents in the United States who made an in-store purchase Read more »
Just How Important Is Good Customer Service to Your Business?
Having a bad customer service experience always leaves a bad taste in one’s mouth. With the presence of competitive markets in the United States, it is largely unnecessary for customers to continually go to a place where they’ve had poor service. They will just go to that business’ competitor. Keeping Read more »
The Importance of Clear Job Descriptions
This post has been inspired by Modern Tire Dealer; the title of their post is “Job Descriptions Help Everyone: Let Your Employees Know What They Need to Do”. We thought that they brought up some great points that we would like to expound on. Maximum productivity is rarely achieved by most Read more »
How to Make Your Google My Business Review Relevant
If you haven’t noticed already, reviews on Google My Business (or GMB) are sorted, by default, by most relevant reviews. The term “most relevant” is ambiguous if taken at face value. That being said, what even makes one review more relevant than another? There are quite a few factors that Read more »
Top Local SEO Trends
…According to our friends over at BrightLocal.com In order for Upright Tire and our clients to be most successful, we often find that staying in the know and ahead of the curve suits our customers best in the long run. Oftentimes the most effective practices for improving SEO & our Read more »
Location, Density and Local Search Rankings
If you’ve done everything right with SEO yet you’re still looking for more, you may be wondering what else you can do. Unfortunately, not all factors are in your control and that includes business location and local population density. If this is something you’ve thought about, continue reading to see Read more »
Opening a New Location? Consider Local SEO
First and foremost, congratulations on your business’ success! Opening a new location is no simple feat so you definitely deserve a virtual pat on the back. However, there are still a lot of obstacles to overcome before smooth cruising. Do not worry though! Upright Communications is here to provide assistance Read more »
Facebook’s New Tools for Local Businesses
Facebook is currently in the process of rolling out new tools to help smaller businesses increase their engagement! Take a look at a few of the new tools Facebook will be implementing: Automated Ads This is how Facebook describes Automated Ads: “We know small businesses don’t always have the time Read more »
Showcasing Positive Reviews – Google My Business
Google My Business, AKA GMB, will begin to automatically suggest positive reviews that can be shared as happy customer testimonials via Google Posts. It is stated that suggestions will appear on the Dashboard when signing in to Google My Business, and they may even be sent to business owners in Read more »